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Abu Dhabi
In category
2025-12-27
Resume renewed December 27, 2025

Call Center. Guest Relations assistant in Abu Dhabi

I am looking for a job in Abu Dhabi, Dh 7,000, full time
Umarbaeva Shakhidokhon Erkinovna 33 years old, Manavgat, Turkey, higher education
Contacts
Representative
Umarbaeva Shakhidokhon Erkinovna
Private person
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Work experience

Senior Seller -cashier
11 mo. Nov 2013 - Aug 2014
Kashmir of Moscow , Moscow
11 mo. Nov 2013 - Aug 2014
Checking the receipt of a new product.
● Acceptance of a new product. Showcase dressing.
● Preparation For delivery, for sale.
● Works at the checkout, checking payment of bills In cash and cards.
● Reporting the Introduction of the cash register and cash documents.
● Compliance with cleanliness in the cabin. Quality control of products.
● Inventory. Checking the deadlines.
● Product rotation.
● Cleaning the workplace
● Checking equipments
● Work at the reception.
● Acceptance of payment.
● Receives phone calls and visitors
● Understands the needs of callers and visitors
Spa Manager
5 years 9 mo. Feb 2015 - Sep 2020
Flower Spa Center , Kabul Afghanistan
5 years 9 mo. Feb 2015 - Sep 2020
consulting clients on the services provided in the salon
● promotion of salon products and services
● organization of the smooth operation of the salon
● Maintaining the salon
● Interaction with artists and clients.
● Maintaining a client base.
● Accounting for interior materials
● Accounting and registration of Clients for procedures.
● sale of cosmetics and related products.
● Control of cleanliness in the workplace of staff.
● Tea, coffee for clients.
● Managing guests’ experiences
Beauty Master & Reception-asistan manager .
7 mo. Nov 2020 - May 2021
Escape Spa Salon and Beauty Boutique , Qatar. Doha
7 mo. Nov 2020 - May 2021
Product rotation.
● Cleaning the workplace
● Checking equipments
● Work at the reception.
● Acceptance of payment.
● Receives phone calls and visitors
● Understands the needs of callers and visitors
● consulting clients on the services provided in the salon
● promotion of salon products and services
● organization of the smooth operation of the salon
● Maintaining the salon
● Interaction with artists and clients.
● Maintaining a client base.
● Accounting for interior materials
● Accounting and registration of Clients for procedures.
● sale of cosmetics and related products.
● Control of cleanliness in the workplace of staff.
● Tea, coffee for clients.
● Managing guests’ experiences
Spa -Therapist. Asistan manager
6 mo. May 2021 - Oct 2021
Novo Shangrila Luxury Spa , Minsk. Belorussian
6 mo. May 2021 - Oct 2021
Product rotation.
● Cleaning the workplace
● Checking equipments
● Work at the reception.
● Acceptance of payment.
● Receives phone calls and visitors
● Understands the needs of callers and visitors
● consulting clients on the services provided in the salon
● promotion of salon products and services
● organization of the smooth operation of the salon
● Maintaining the salon
● Interaction with artists and clients.
● Maintaining a client base.
● Accounting for interior materials
● Accounting and registration of Clients for procedures.
● sale of cosmetics and related products.
● Control of cleanliness in the workplace of staff.
● Tea, coffee for clients.
● Managing guests’ experiences
Spa Reception
4 mo. Nov 2021 - Feb 2022
Soul Senses Spa & Wellness , Dubai. UAE
4 mo. Nov 2021 - Feb 2022
Product rotation.
● Checking equipments
● Work at the reception.
● Acceptance of payment.
● Receives phone calls and visitors
● Understands the needs of callers and visitors
● consulting clients on the services provided in the salon
● promotion of salon products and services
● organization of the smooth operation of the salon
● Maintaining the salon
● Interaction with artists and clients.
● Maintaining a client base.
● Accounting for interior materials
● Accounting and registration of Clients for procedures.
● sale of cosmetics and related products.
● Control of cleanliness in the workplace of staff.
● Tea, coffee for clients.
● Managing guests’ experiences
Spa reception. Asistan of manager
10 mo. Feb 2022 - Oct 2022
Santis Club Spa & Wellness , Antalya. Turkey
10 mo. Feb 2022 - Oct 2022
Product rotation.
● Checking equipments
● Work at the reception.
● Acceptance of payment.
● Receives phone calls and visitors
● Understands the needs of callers and visitors
● consulting clients on the services provided in the salon
● promotion of salon products and services
● organization of the smooth operation of the salon
● Maintaining the salon
● Interaction with artists and clients.
● Maintaining a client base.
● Accounting for interior materials
● Accounting and registration of Clients for procedures.
● sale of cosmetics and related products.
● Control of cleanliness in the workplace of staff.
● Tea, coffee for clients.
● Managing guests’ experiences
Guest Relations Supervisor
10 mo. Feb 2023 - Oct 2023
Euphoria Palm Beach , Antalya Turkey
10 mo. Feb 2023 - Oct 2023
Managing guests’ experiences
● Greeting and checking in guests as they arrive
● Ensuring guests have a pleasant experience
● Arranging reservations
● Handling complaints as they arise
● Providing information about facilities, programs and other services
● Record information in the logbook daily
● Anticipate guest needs and build rapport with customers
● Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
Guest Relations Coordinator
6 mo. May 2024 - Oct 2024
Selectum Luxury Hotels , Belek. Antalya
6 mo. May 2024 - Oct 2024
Managing guests’ experiences
● Greeting and checking in guests as they arrive
● Ensuring guests have a pleasant experience
● Arranging reservations
● Handling complaints as they arise
● Providing information about facilities, programs and other services
● Record information in the logbook daily
● Anticipate guest needs and build rapport with customers
● Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
Recruitment consulting
1 year 8 mo. Oct 2024 - Сurrent time
My team Consulting , Bishkek Kyrgyzstan
1 year 8 mo. Oct 2024 - Сurrent time
● Advising clients on job opportunities abroad
● Assisting with CV preparation and interview coaching
● Preparing and submitting visa documentation
● Explaining visa and work permit requirements
● Coordinating with foreign employers and partner agencies
● Providing full support at all stages, including after employment
● Assisting with adaptation and settlement in the new country
Guest Relations Shift Leader
7 mo. Apr 2025 - Oct 2025
Selectum Luxury Hotels , Belek. Antalya
7 mo. Apr 2025 - Oct 2025
Managing guests’ experiences
● Greeting and checking in guests as they arrive
● Ensuring guests have a pleasant experience
● Arranging reservations
● Handling complaints as they arise
● Providing information about facilities, programs and other services
● Record information in the logbook daily
● Anticipate guest needs and build rapport with customers
● Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)

Higher education

KSLA, Bishkek
Judicial system
4 years 9 mo. Sep 2010 - May 2015

Languages

Russian - fluent, English - advanced, Turkish - intermediate
Resume number: 1354

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Umarbaeva Shakhidokhon Erkinovna Private person
Call Center. Guest Relations assistant
Resume ID: 1354
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